Create a perfect customer experience by using the channels your customer already use and love.
SMS (Short Message Service) is the most extensive messaging service available in terms of reach and coverage. A SMS can be sent to and from any mobile device in the world and does not necessarily require a data connection.
Netxcell SMS API allows you to send and receive text messages (SMS), fetch or receive delivery reports on your endpoint in real time, and see message logs. You can send messages in different languages, schedule your messages, define delivery time window, and much more.
To utilize SMS in combination with other channels, check out Messages API.
With 2 billion users, WhatsApp is the most used application worldwide. It enables you to reach more customers, sharing important and timely notifications, as well as provide real-time customer support. Netxcell is an official WhatsApp Business solution provider. Send and manage WhatsApp messages over Netxcell's WhatsApp API.
To utilize WhatsApp in combination with other channels, check out Messages API.
Netxcell Email is a cloud-based, all-in-one communication solution suited for both transactional and marketing email message delivery. It allows users to create rich, personalized, and responsive emails using API. Email messaging can be simple with ad-hoc one-way communication or more advanced with template management and scheduled sending.
Email validation is an essential part of sending targeted emails is to ensure you have a clean list of engaged subscribers. Email validation acts as the first line of defense ensuring accuracy for both your new and existing email lists by providing if validated email is existing or not, aswell as providing you with additional info about mailbox: Valid syntax, Disposable mailbox, Role-based mailbox, Catch-all mailbox.
Rich Communication Services (RCS) is a new, visually appealing messaging channel that offers rich functionalities to enable more engaging customer journeys. RCS is sometimes referred to as the “SMS 2.0”. It takes everything users and companies already love about SMS—100% reach, reliability, ease of use, security—and builds on this to create an even better method of communication. Through a rich feature set that allows the creation of branded messages incorporating multimedia, suggested reply buttons, barcode delivery, click-through options and more, brands now have a new way to develop relationships through 2-Way communication.
To utilize RCS in combination with other channels, check out Messages API.
Netxcell Voice API allows you to engage into voice communication with your customer using the Voice API features.
With Calls API, you can use our granular APIs to create any inbound or outbound voice and video scenario you require. Alternatively, you can use our high level APIs such as:
Huge benefit of Voice channel is also that you can reach your customers not only on their mobile but also on their landline phones.
All Voice calls can be recorded.
To enable recording feature on Voice calls, please check each Channels Voice API.
To fetch recorded audio files please check Voice recording audio page. You may also fetch recorded audio files using Recording page section of the portal.