Embed and tailor calls throughout applications utilizing IVR API.
Rapidly provision and implement a call scenario or create your own voice solution with adaptable and detailed APIs on the broadest and most scalable worldwide network.
Use IVR to communicate with your customers
With ConvergeNow unified inbox, oversee discussions among teams, establish quick replies, reminders, funnels, and internal notes for enhanced communication efficiency.
Analyze statistics and IVR metrics
View real-time APIs and IVR statistics such as message volume with your customers, your team’s response times, chats awaiting response, and much more
Automate IVR with Chatbots and APIs
Easily and intuitively build advanced chatbots optimized for IVR. Plan complex automations using ConvergeNow APIs or the official Zapier integration
Send marketing campaigns with the broadcast module
Create interactive IVR campaigns to engage your audience. Send promotional messages, newsletters, event updates and more on IVR
Multiple IVR numbers or different communication channels? ConvergeNow unified inbox records all your conversations. Keep control of chats from multiple business IVR accounts to improve processes and monitor conversations: manage your team’s permissions and study the best strategies to apply through advanced and reliable statistics.
Frequently Asked Questions
Why choose Converge Now?
Converge Now is the only tool that allows you to centralize all messages from Whatsapp Business, SMS, RCS, Email, IVR in a single platform designed for your team collaboration, as well as creating a website widget through which your customers will be able to choose their preferred messaging app to communicate with your business.
With Converge Now you will have the possibility to answer in real time to the different requests regardless of where they come from and to provide instant support to your customers directly on their favorite messaging apps.
How can I try the platform?
You can start working with Converge Now by Contact us. You can connect in a few clicks the channels you want to integrate, install the widget on your website and start chatting with your clients from the chat inbox module.
Which channels can I integrate?
With Converge Now you can integrate your RCS Messenger, your SMS Messenger, your WhatsApp Business account, your Email and your IVR channel.
From the platform your team will be able to collaborate and manage requests coming from the different channels, also through the Converge Now mobile app (available on Andoid and iOS).
Want to learn more about our integrations? Visit our Help Center.
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