Smart Live Chat for Sales and Support
Chat in real-time with your customers, increase sales, and improve support with Converge Now's Live Chat.
Real-Time Conversations That Drive Real Results
Turn visitors into customers and customers into loyal fans with our Live Chat solution. Provide instant support, answer questions, and close sales—all from a single, intuitive dashboard. Fast, personal, and always available.
Automate responses and customize your chat flows.
Reduce the workload of your support agents, generate qualified leads, and shorten the sales cycle with our AI-integrated Chatbot module.
Features & Benefits of Live Chat.
Custom Chat Widgets: Add branded, mobile-friendly chat windows to your website in minutes.
Multi-Agent Dashboard: Collaborate across departments with agent routing, notes, and shared inboxes.
AI-Powered Chatbots: Automate repetitive queries, qualify leads, and escalate complex issues to human agents.
Visitor Tracking & Insights: See who’s browsing, what pages they’ve viewed, and proactively initiate chats.
File Sharing & Rich Media: Exchange images, documents, links, and videos for faster resolutions.
Integrations & APIs: Connect with your CRM, Helpdesk, or custom systems via flexible APIs.
Ready to connect with customers in real time?
Launch your live chat solution today and create memorable, high-converting experiences on every visit.
Frequently Asked Questions
Why choose Converge Now?
Converge Now is the only tool that allows you to centralize all messages from Whatsapp Business, SMS, RCS, Email, IVR in a single platform designed for your team collaboration, as well as creating a website widget through which your customers will be able to choose their preferred messaging app to communicate with your business.
With Converge Now you will have the possibility to answer in real time to the different requests regardless of where they come from and to provide instant support to your customers directly on their favorite messaging apps.
How can I try the platform?
You can start working with Converge Now by Contact us. You can connect in a few clicks the channels you want to integrate, install the widget on your website and start chatting with your clients from the chat inbox module.
Which channels can I integrate?
With Converge Now you can integrate your RCS Messenger, your SMS Messenger, your WhatsApp Business account, your Email and your IVR channel.
From the platform your team will be able to collaborate and manage requests coming from the different channels, also through the Converge Now mobile app (available on Andoid and iOS).
Want to learn more about our integrations? Visit our Help Center.
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