Multi Agent CRM platform for WhatsApp Business API
Connect one or more WhatsApp numbers and manage conversations with your customers from a single multi-user platform
Engage Your Customers on the World’s Most Popular Messaging App
Power your customer communication with WhatsApp Business API—a fast, reliable, and secure way to connect with users where they spend most of their time. From notifications to real-time support, reach your audience at scale with personalized, interactive messages.
Features & Benefits of WhatsApp Business API Solution
Automated Workflows: Design intelligent flows for on boarding, support, and marketing with chat bots and AI.
Multi-Agent Dashboard: Manage conversations at scale with a shared inbox and team routing.
Secure Messaging: All chats are encrypted end-to-end to keep your data and user information safe.
CRM & API Integrations: Easily integrate with your CRM, ERP, or third-party platforms for unified communication.
Template Messaging: Use pre-approved templates for sending transactional updates and alerts with speed and compliance.
Why Partner With Us?
We offer end-to-end WhatsApp Business API solutions, from account setup and onboarding to automation and ongoing support. Whether you're a startup or an enterprise, we help you harness the full potential of WhatsApp for your business.
Use Cases
Customer Support: Provide instant resolutions with human agents or AI-powered bots.
Marketing Campaigns: Send promotional offers, re-engagement messages, and product launches with higher open rates than email.
Order & Delivery Updates: Keep your customers informed every step of the way.
Lead Generation: Capture leads directly from WhatsApp and route them into your sales funnel.
Ready to transform how your business communicates?
Connect with us to get started with WhatsApp Business API and deliver faster, smarter, and more personal customer experiences.
Frequently Asked Questions
Why choose Converge Now?
Converge Now is the only tool that allows you to centralize all messages from Whatsapp Business, SMS, RCS, Email, IVR in a single platform designed for your team collaboration, as well as creating a website widget through which your customers will be able to choose their preferred messaging app to communicate with your business.
With Converge Now you will have the possibility to answer in real time to the different requests regardless of where they come from and to provide instant support to your customers directly on their favorite messaging apps.
How can I try the platform?
You can start working with Converge Now by Contact us. You can connect in a few clicks the channels you want to integrate, install the widget on your website and start chatting with your clients from the chat inbox module.
Which channels can I integrate?
With Converge Now you can integrate your RCS Messenger, your SMS Messenger, your WhatsApp Business account, your Email and your IVR channel.
From the platform your team will be able to collaborate and manage requests coming from the different channels, also through the Converge Now mobile app (available on Andoid and iOS).
Want to learn more about our integrations? Visit our Help Center.
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